We will try to send 'almost' fully mature adults to ensure your insect is in the best health, will live long and (if female) shouldn't be pregnant. It may mean your cockroach will shed it's skin and continue growing for a few days. If you have bought babies these will be approx. 1-3 weeks old and a mixture of sexes.
Do you ship overseas?
No, we only send within the UK only.
Do you send during cold weather?
If very cold temperatures are forecast we may ask your permission to delay dispatch.
Are they sent discretely?
Yes, nothing on the box will mention what is inside.
What do I do when they arrive?
Open the box inside another container; if it's cold they may be a bit sluggish, warm them up slowly and provide somewhere to hide with some food and water. Place them somewhere quite to recover from the journey.
Are they guaranteed to arrive alive?
Yes, providing you do not ask us to ship during cold weather against our advise. We will guarantee they survive for 7 days and after that it is your responsibility to care for them.
Do they bite or scratch?
No, not at all, they are safe for children to handle.
Should they be kept in pairs?
It's hard to say with insects if they need company, although we think it's probably nicer for them to live in a group. Same sex groups are fine, mixed groups will result in a colony forming!
What do they eat?
They should be fed a variety of fresh fruit and vegetables, including oranges (including peel), apples, bananas (including the inside skin), tomatoes, celery, potatoes, carrots, cucumber, kale, cabbage and other greens (except iceberg lettuce). They should also have specialist insect pellets or powdered food (sometimes called 'Chow') that's high in protein and contains Calcium (needed for a healthy exo-skeleton). Uneaten food should be removed to avoid spoilage, they will not eat rotting food and mould can be harmful. They like flaked cold-water fish food and will also enjoy dried dog food. Water should be provided in a shallow dish with cotton wool or some other absorbent material in it to prevent your cockroaches from drowning.